OverviewAbout this course
Gain the experience you need to take on entry-level roles in warehousing and logistics. Develop your communication skills, learn the roles, functions and responsibilities of the supply chain industry, and work safely in a warehouse environment.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Dispatch and replenish stock
Receive and package goods
Pick and process orders
Participate in stocktakes
Shift materials safely using manual handling methods
Use your product knowledge to complete work operations and deliver quality service to customers
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
The ability to complete workplace inductions or orientations and load and unload goods and cargo in a warehouse environment
Experience in identifying workplace hazards, assessing the risks and completing safety documentation
A sound understanding of the fundamentals of the chain of responsibility and your personal responsibilities in the industry
A strong pathway to continue your study and enhance your career opportunities
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this qualification. You can enrol today.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
The ability to provide your own Personal Protective Equipment (PPE) including a hi-vis vest, safety glasses and steel cap boots
A reasonable level of physical fitness to undertake manual handling, lifting and loading of cargo into trucks
TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.
This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: Depot yard person, Despatch clerk, Inventory clerk, Loader, Pick packer, Reach truck/forklift driver, Receiving clerk, Store person, Transport clerk and Warehouse operator
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Certificate II in Supply Chain Operations does not have any pre-requisite courses.
Further study0 Courses
Advance your skills to take your career to the next level
The Certificate II in Supply Chain Operations does not have any post-graduate courses.
Related study1 Course
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate II in Supply Chain Operations qualification, you’ll need to successfully complete 14 Units of competency, including 5 core and 9 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Participate in basic workplace communicationTLIE1003
Ensure the safety of transport activities (Chain of Responsibility)TLIF0009
Follow work health and safety proceduresTLIF0025
Complete workplace induction proceduresTLIL0007
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community