How to access TAFE NSW information

You can access TAFE NSW information in the following ways:

• browse open access information on our website
• request the proactive release of information
• request the informal release of information
• submit a formal Government Information (Public Access) Act 2009 (GIPA Act) application.

For legal orders, such as subpoenas, contact TAFE NSW Legal Services.

You can also access your TAFE NSW transcript and results in your Student Hub or call Student Services on 131 601. Visit our academic records page for more information about accessing your academic records, transcripts and certificates.

The GIPA Act requires agencies such as TAFE NSW to make certain information available to the public free of charge through open access.

This includes:

• ​​​​​​annual reports
• information release disclosure log
• policies and procedures
• Buy.NSW register of government contracts.

Information may be withheld if there is an overriding public interest against disclosure.

This may apply if:

• releasing the information would compromise TAFE NSW’s safety or security
• there is a risk of breaching copyright
• the information is held as commercial‑in‑confidence
• other legal restrictions apply.

Learn more about accessing information under the GIPA Act, including when information may be withheld.

In addition to the open access information that TAFE NSW is legally required to publish, a large volume of other information is proactively released.

Public access to NSW Government records that contain sensitive information may be provided by removing the sensitive material before release. This approach is used when including specific information would create an overriding public interest against disclosure.

Other ways to access NSW Government information

You can also access NSW Government information through the following sources:

• Data.NSW – a portal providing access to more than 150,000 datasets across the NSW Government.
• Parliament of New South Wales tabled papers and reports – including matters relating to TAFE NSW.
• NSW State Archives Collection – historical NSW Government records.
• State Library of NSW – research collections and databases, including material relating to TAFE NSW.

If the information you want is not published by TAFE NSW and does not raise public interest or confidentiality concerns, you can request it without making a formal application.

Email us with details of the information you are seeking.

TAFE NSW may ask you to submit a formal application if:

• there are significant public interest considerations
• your request involves a large volume of information
• the request would take a significant amount of time to process.

If the information you need is not available on the TAFE NSW website or by request, you can apply for access under the Government Information (Public Access) Act 2009 (GIPA Act).

Follow these steps:

1. Download and complete the Government Information (Public Access) Act 2009 Access Application Form [PDF 225 KB].
2. Pay the $30 application fee.
3. Email the completed form to the Right to Information Officer at
   GIPA@tafensw.edu.au

You can also submit the form by post:

Right to Information Officer
TAFE NSW Information Access
PO Box 707
Broadway NSW 2007

What makes a valid GIPA application

Your application must meet all 5 requirements:

• be in writing and sent to the postal or email address above
• clearly state that the request is made under the Government Information (Public Access) Act 2009
• include the $30 application fee
• include a postal or email address for correspondence
• provide enough detail for us to identify the information you’re requesting.

If your application does not meet these requirements, it will be considered invalid. We will contact you within 5 business days and help you submit a valid application.

Fees and processing charges

The application fee is $30. In some cases, we may also charge $30 per hour for processing your request.

Address all subpoenas, summons and other formal orders to:

TAFE NSW Legal Services
PO Box 707
Broadway NSW 2007

You can also email documents to legal@tafensw.edu.au

Conduct money for subpoenas and court orders

If you receive a subpoena, summons or order to produce documents from TAFE NSW, you must pay a fee called conduct money. This fee is payable when the legal order is served.

You can pay the conduct money in one of the following ways:

• cheque or money order made payable to the Technical and Further Education Commission
• electronic transfer (email us to request payment details).

If the cost for TAFE NSW to comply with your subpoena, summons or order exceeds the standard conduct money amount, we may charge an additional fee. We will notify you of any additional costs before providing documents.

Allow at least 14 days before the production date for TAFE NSW to search for relevant documents. If documents are archived or not available electronically, the search may take longer.

Date of this review: 15 March 2024
Date of next review: 15 March 2025