Class details
Schedule Pace and number of hours.
Full Time
Delivery Method of course delivery.
On campus
Duration
Course duration Total time required to complete a course.
4 months
Start date First day of attendance online or on campus.
23rd Jul 2024
End date Final day of attendance online or on campus.
21st Nov 2024
Time Commitment
Class time Dedicated hours required each week in either online or on campus classes.
13 hours
Additional study time The minimum recommended hours you will need to commit to your studies outside of class hours. This may include private study, work placements and research.
5 hours
Fee details
Course fees are released each semester.
We'll confirm your fee before enrolment.
Proposed timetableWhat time classes run
This course is currently scheduled on Tuesday, Wednesday and Thursday with day classes. This timetable may change and will be confirmed by your teacher.
Additional informationOther things to know
Assessments
Assessments give you the opportunity to demonstrate what you have learnt and to identify the knowledge or skills that may need further development.
Knowledge assessments: multiple choice questions, short answer questions, case studies
Practical skills assessments: demonstrations under observation
Work placement
Work placement provides you with opportunities to respond to situations and circumstances that cannot be replicated in a learning or simulated environment. Work placement strengthens your training and supports continued learning and assessment in the workplace.
There is no work placement for this qualification.
Materials needed
To complete this course, the following materials are required:
There are no materials needed for this qualification.
Additional entry requirements
To make sure this delivery option is the right fit for you, we will need you to demonstrate that you can meet the additional requirements below.
There are no additional requirements for this qualification.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate II in Retail Services qualification, you’ll need to successfully complete 12 Units of competency, including 7 core and 5 speciality units.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Engage the customerSIRXCEG001
Communicate in the workplace to support team and customer outcomesSIRXCOM001
Work effectively in a service environmentSIRXIND001
Organise personal work requirementsSIRXIND003
Course deliveryStudying on Campus
Study in purpose built facilities that supports and accelerates your learning - from art studios and mechanical workshops to laboratories and bakeries. Structure your weekly schedule, immerse yourself in your craft, build friendships and networks, and enjoy an impactful learning experience.
Port Macquarie
Situated at the mouth of the Hastings River, TAFE NSW Port Macquarie offers students all the advantages of big city training and education, with all the benefits of a relaxed, laid back lifestyle. With great hospitality, tourism, massage therapy, graphic design, fashion design and electrical and electronics courses on offer, TAFE NSW Port Macquarie is an ideal place to study for a qualification.
Campus address
70 Widderson Street Port Macquarie 2444
Parking on campus grounds is available.
Refer to your local bus timetables, visit transportnsw.info
Facilities
TAFE NSW campuses work closely with the community and industry to ensure you have access to the industry standard technologies, equipment and facilities.
Hair and beauty training academy
Fashion design studios
Commercial training kitchens
Solar COLA, an outdoor education and energy training centre
Student support
We're here for you. Get help and assistance with nearly every aspect of your study life - from study support and student resources, to counselling, guidance, and help finding jobs or accommodation.
- Mon9 AM - 5 PM
- Tue9 AM - 5 PM
- Wed9 AM - 5 PM
- Thu9 AM - 5 PM
- Fri9 AM - 5 PM
- SatClosed
- SunClosed
- Student Services Phone: 131 601
- Counselling and careers Phone: 131 601 Email: CounsellingandCareerDevelopmentSupport@tafensw.edu.au
- Disability services Phone: 131 601 Email: DisabilityandAccessStudentSupport@tafensw.edu.au