3 courses
Retail courses
Completing a retail management course may not be required to work in the industry, however it’s a great way to prepare yourself for the workforce a...
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Certificate II Retail Services
SIR20216-01Broaden your skills and become an integral part of the booming retail sector. Learn consumer engagement and merchandise management skills valued in customer service and retail assistant roles. Support large and small retail businesses, what with further study, could even include your own.
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Certificate III Retail
SIR30216-01Step into one of the largest global industries and launch your retail career. If you want to be a sales assistant, customer-service representative or retail supervisor, this course is an ideal pathway to further your career in retail.
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Certificate IV Retail Management
SIR40316-01Take your retail career to management level as you learn techniques to create a positive working environment while managing staff, running business operations, achieving budgets and maintaining inventory levels.
Retail course information
It’s easy to balance work and study with a TAFE NSW retail management course.
- Face-to-face courses at TAFE NSW are immersive and interactive, and you can choose between full-tim...
Who is a retail course good for?
When customers walk into a store, they expect something extra. Great retail employees add value to the customer experience. Service is what keeps customers coming back instead of shopping online or elsewhere...
Retail career paths
From a sales assistant all the way to a store manager, there are plenty of opportunities in this in-demand industry. Here are some of the most popular jobs in the retail management field:
Frequently asked questions (FAQs)
How do I enrol?
At TAFE NSW you can apply or enrol to do a course.
If your course has no entry requirements, you can enrol directly. If there are entry requirements, you will need to apply to be accepted for a position in the course.
- Go to the TAFE NSW website to view the course you are interested in
- Check if there are any entry requirements, as you may be asked to supply additional information
- Select a course location to progress your enrolment
- Follow the prompts to complete
- You will receive an email confirming your enrolment or application status
If you need further assistance with your enrolment, contact TAFE NSW Student Services on 131 601 between 8.30am-5pm Monday to Friday.