OverviewAbout this course
Progress your healthcare career and learn to facilitate the smooth running of a healthcare facility or practice. Gain the leadership skills you need to move into health administration, practice management and supervisory health roles.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Use and interpret medical terminology
Build customer service skills
Use administrative systems and workplace technology to enter and move patient appointments
Manage patient record-keeping systems
Lead and manage a team including recruiting and training junior staff members
Use health billing and accounting systems
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited certification
A pathway to further study in health administration
Credit toward the Diploma of Practice Management or other Certificate IV qualifications including Medical Practice Assisting and Allied Health Assistance
Specialist skills to manage a team in a healthcare environment
The confidence to organise and facilitate the effective running of a healthcare practice
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
This course requires you to undertake practical assessments in a real health care facility. You'll be required to either travel to Sydney to complete the practical assessments at a TAFE organised workplace facility or source your own workplace facility. If you choose to source your own workplace facility, it will need to be approved by a TAFE assessor before you complete the assessment.
Entry recommendations
To be prepared for this course, we recommend that you have:
Experience working in the healthcare industry
Access to a healthcare facility or workplace to complete skills assessments
An interest in the health and medical industry
Empathy and patience to work with real-life patients
Strong organisational skills and the ability to multitask
Confidence using technology and workplace management systems
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
Note:
TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test. This helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: ward clerk, admissions clerk, practice manager, team leader in a healthcare facility, executive assistant and health administrator.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Certificate IV in Health Administration does not have any pre-requisite courses.
Further study1 Course
Advance your skills to take your career to the next level
Related study1 Course
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate IV in Health Administration qualification, you’ll need to successfully complete 15 units of competency, including 9 core and 6 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Apply the principles of confidentiality, privacy and security within the medical environmentBSBMED305
Respond effectively to behaviours of concernCHCCCS020
Communicate and work in health or community servicesCHCCOM005
Work with diverse peopleCHCDIV001
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community