OverviewAbout this course
This course is for Responsible Gambling Officers (RGO), aspiring RGOs or senior staff within hotels and clubs that operate gaming machines. Learn how to identify and manage gambling behaviour and understand how to reduce gambling harm.
OutcomesWhat you'll gain
Learning outcomes
During this course you'll learn to:
Identify patrons at risk of harm
Recognise the signs of concerning gambling behaviour
Manage high-intensity situations
Provide gambling support information and services
Help facilitate requests for self-exclusion
Course outcomes
You'll leave this course with:
A statement of completion and transcript
Advanced skills to help reduce gambling harm
A potential pathway to further study in hospitality
SuitabilityIs this course right for you?
Professional Development
Learn a new skill and improve your career prospects
Industry Requirements
Gain the skills required for licensing and certification purposes
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
Successful completion of 900-81225 - Responsible Conduct of Gambling as evidenced by a transcript or certificate
A NSW competency card with RCG endorsement
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend you have:
Experience working in a venue where poker machines are in operation
Good communication skills
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysWhere can this course take you?
Career pathways
Our graduates go onto roles like: Responsible Gambling Officer (RGO), gaming attendant in hotels, clubs and casinos and gaming supervisor.
Study options
Pursue an interest or upskill in your chosen field with another course.
Your experience counts
At TAFE NSW, we recognise your previous work experience and study history. You may be able to use recognition of prior learning when applying for a course in the future. If you're successful, you'll get your qualification faster.
UnitsUnits taught in this course
Courses can be made up of a combination of core and specialty units.
Core units consist of the knowledge you'll need to build key skills for success in your field, industry or hobby.
Advanced Responsible Conduct of Gambling800-001291A
TAFE NSW ServicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
Info sessionsWant to know more?
There are a total of 3 information sessions planned for this course. They'll take place at different locations across the state.
You can select a study option below to see the sessions available. Or you can view all sessions related to Food and Hospitality