OverviewAbout this course
Dive into the exciting world of travel and tourism and expand your knowledge of international and domestic destinations. Take your skills into a travel or reservations consultancy, where you can help your customers to book unforgettable experiences.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Understand the workings of the travel industry
Create and book unique travel itineraries
Book international and domestic travel destinations
Use computerised reservation systems
Provide excellent customer service
Provide advice on Australian and overseas destinations
Sell travel and tourism products and services
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally recognised qualification at Certificate III level
Experience in using computer reservations and booking systems
A sound understanding of the tourism and travel industry
The confidence to provide visitor information, as well as domestic and international travel destination information
Valuable customer services techniques and communication skills that are transferable across all industries
Strong pathways to continue your studies and enhance your career opportunities
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol today.
This course is offered as a traineeship. Enquire today to check the eligibility requirements.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
A passion to start your career in the travel industry
The ability to communicate and work well with others
A desire to work with people and help others
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: domestic or international travel consultant, online travel consultant, customer service agent, call centre sales agent and reservations sales agent.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Certificate III in Travel does not have any pre-requisite courses.
Further study0 Courses
Advance your skills to take your career to the next level
The Certificate III in Travel does not have any post-graduate courses.
Related study0 Courses
Strengthen your expertise and gain specialist skills to expand your employability.
The Certificate III in Travel does not have any related courses.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate III in Travel qualification, you’ll need to successfully complete 17 units of competency, including 12 core and 5 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Provide service to customersSITXCCS014
Construct international airfaresSITTTVL009
Show social and cultural sensitivitySITXCOM007
Source and use information on the tourism and travel industrySITTIND003
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
Info sessionsWant to know more?
There are a total of 19 information sessions planned for this course. They'll take place at different locations across the state.
You can select a study option below to see the sessions available. Or you can view all sessions related to