OverviewAbout this course
Are you an analytical thinker with a passion for technology? Launch your career in the booming IT industry and, depending on your campus location, specialise in cyber security, game design, networking, support or web design.
Is information technology right for you?
Information technology is a dynamic and ever-evolving industry. A career in IT is a gateway to a promising and interesting future. It can lead to diverse opportunities across high-demand sectors such as cyber security, cloud computing, programming, and data management. Your experience and career goals will help determine the best pathway for you. Watch our video to learn more.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Work and communicate effectively in an ICT environment
Install and optimise operating system software
Troubleshoot ICT problems
Apply the fundamentals of networking
Build simple websites
Apply introductory programming techniques
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Knowledge of office software, business and IT technology
Transferable skills that can be used across any industry
Access to a strong network of peers and teachers to support you during your TAFE NSW learning experience
A strong pathway to continue your study in the IT industry and enhance your career opportunities
SuitabilityIs this course right for you?
Entry requirements
This course requires evidence of previous experience or study before you can enrol
Please complete our survey to find out if the Certificate III in Information Technology course is suitable for you
This course is also offered as a traineeship. Enquire today to check the eligibility requirements.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
Basic computer experience including Microsoft Office
Basic communication skills
An interest in communication and technology
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
If you need help preparing for study, contact us about your options.
TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.
This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like:
ICT Customer Support Officer
ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.
Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).
87%
Employment size Employment size is the number of workers who do this as their main job.
23,800 workers
Average age This is the average age of all workers in this job.
38 years
Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.
$1,490
Average full-time The average full-time hours that people in this role work each week.
40 hours
Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.
High
Gender share
20% female
Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.
Moderate Growth
Other jobs include: help desk assistant/officer, ICT operations/user support, PC support and technical support.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study1 Course
Begin here to gain experience and confidence in this study area.
Further study1 Course
Advance your skills to take your career to the next level
Related study3 Courses
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate III in Information Technology qualification, you’ll need to successfully complete 12 Units of competency, including 6 core and 6 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Develop and extend critical and creative thinking skillsBSBCRT301
Securely manage personally identifiable information and workplace informationBSBXCS303
Work in a teamBSBXTW301
Apply introductory programming techniquesICTPRG302
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
Info sessionsWant to know more?
There are a total of 34 information sessions planned for this course. They'll take place at different locations across the state.
You can select a study option below to see the sessions available. Or you can view all sessions related to Accounting and Finance