OverviewAbout this course
Explore unique destination possibilities and exotic cultures. Complement your passion for travel with current industry software skills, leadership and financial skills. Be eligible for managerial positions in a travel agency or in reservations.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Coordinate tourism duties and promotional activities
Produce marketing strategies
Analyse tourism data
Lead a team and working with people from diverse social and cultural backgrounds
Provide excellent customer service
Apply advanced sales techniques
Manage financial responsibilities and budgets
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
Experience using relevant software currently used in the tourism and travel industry
The ability to successfully lead a diverse team
Strong pathways to enhance your career opportunities and gain leadership roles
SuitabilityIs this course right for you?
Entry requirements
This course requires evidence of previous experience or study before you can enrol
To be eligible for the advanced entry and 6 month delivery of this course, you must have completed one of the following as evidenced by a transcript or certificate:
SIT30122 - Certificate III in Tourism or equivalent
SIT30222 - Certificate III in Travel or equivalent
SIT40122 - Certificate IV in Travel and Tourism or equivalent
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
Access to a computer and internet
A passion for culture and travel
The ability to communicate and work well with others
Attention to detail
An aptitude for management and leadership
Language, Literacy and Numeracy (LLN) at a Year 12 high school level
Note:
You may be asked to complete a Language, Literacy and Numeracy (LLN) skills test. This helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager and visitor information centre manager.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study3 Courses
Begin here to gain experience and confidence in this study area.
Further study1 Course
Advance your skills to take your career to the next level
Related study1 Course
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Diploma of Travel and Tourism Management qualification, you’ll need to successfully complete 23 units of competency, including 13 core and 10 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Lead diversity and inclusionBSBTWK501
Manage risk to organisational reputation in an online settingSIRXOSM007
Source and use information on the tourism and travel industrySITTIND003
Enhance customer service experiencesSITXCCS015
- ... 4
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
Info sessionsWant to know more?
There are a total of 29 information sessions planned for this course. They'll take place at different locations across the state.
You can select a study option below to see the sessions available. Or you can view all sessions related to Property Services