National code: ICT30120

Certificate III in Information Technology

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Overview About this course

Are you an analytical thinker with a passion for technology? Launch your career in the booming IT industry and, depending on your campus location, specialise in cyber security, game design, networking, support or web design.

Outcomes What you'll gain

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Work and communicate effectively in an ICT environment

  • Install and optimise operating system software

  • Troubleshoot ICT problems

  • Apply the fundamentals of networking

  • Build simple websites

  • Apply introductory programming techniques

Course outcomes

Gain practical experience and develop specialist skills that give you an advantage in the job market.

  • Knowledge of office software, business and IT technology

  • Transferable skills that can be used across any industry

  • Access to a strong network of peers and teachers to support you during your TAFE NSW learning experience

  • A strong pathway to continue your study in the IT industry and enhance your career opportunities

Suitability Is this course right for you?

Entry requirements

Some courses require evidence of previous experience or study before you can enrol

  • There are no entry requirements for this qualification. You can enrol today.

  • This course is also offered as a traineeship. Enquire today to check the eligibility requirements.

Entry recommendations

To be prepared for this course, we recommend that you have:

  • Basic computer experience including Microsoft Office

  • Basic communication skills

  • An interest in communication and technology

  • Language, Literacy and Numeracy (LLN) at a Year 10 high school level

  • If you need help preparing for study, contact us about your options.

  • TAFE NSW may ask you to complete a Language, Literacy and Numeracy (LLN) skills test.

  • This skills test helps us to understand your individual study needs, to design an individualised plan that supports your study success and ensures your LLN skills match the demands of the course.

TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

Pathways Future career and study options

Career pathways

Our graduates go onto roles like:

ICT Customer Support Officer

ICT Customer Support Officers provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. They may work in call centres.

  • Full-time share Full-time workers usually work 35 hours or more a week (in all their jobs combined).

    87%

  • Employment size Employment size is the number of workers who do this as their main job.

    23,800 workers

  • Average age This is the average age of all workers in this job.

    38 years

  • Weekly pay Median earnings are shown for full-time, non-managerial employees paid at the adult rate, before tax or any amounts that are salary sacrificed. These figures are a guide to earnings only and should not be used to determine a wage rate.

    $1,490

  • Average full-time The average full-time hours that people in this role work each week.

    40 hours

  • Skill level rating Skill level ratings are based on the range and complexity of job roles. In general, the higher the skill level, the more formal education and training, previous experience or on-the-job training needed to be good at the job.

    High

  • Gender share

    20% female

  • Future growth The Department of Employment, Skills, Small and Family Business estimates the likely change in number of workers in this role, or industry, over the next 5 years. Future growth is the likely percentage change compared to all other job roles.

    Moderate Growth

Other jobs include: help desk assistant/officer, ICT operations/user support, PC support and technical support.

Study pathways

Take your study further with other courses offered at TAFE NSW:

Previous study 1 Course

Begin here to gain experience and confidence in this study area.

Further study 0 Courses

Advance your skills to take your career to the next level

The Certificate III in Information Technology does not have any post-graduate courses.

Related study 2 Courses

Strengthen your expertise and gain specialist skills to expand your employability.

Your experience counts

At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

Units Units taught in this course

Courses are made up of a combination of both core and specialty units. In the Certificate III in Information Technology qualification, you’ll need to successfully complete 12 Units of competency, including 6 core and 6 speciality units.

Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

  • Develop and extend critical and creative thinking skills BSBCRT301

  • Securely manage personally identifiable information and workplace information BSBXCS303

  • Work in a team BSBXTW301

  • Identify IP, ethics and privacy policies in ICT environments ICTICT313

TAFE NSW services Facilities and support

TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

  • TAFE NSW Disability Support Service

  • TAFE NSW Language, Literacy and Numeracy (LLN) support

  • TAFE NSW Aboriginal Support; Learner support (ABE)

  • TAFE NSW Careers, Counselling and Pathways Service

  • TAFE NSW Libraries

  • Scholarship programs – be supported as you explore your talents and fulfil your potential

  • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

  • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

  • Student associations – get social with our student community

Study options Find a location to enrol

Choose from the below study options and locations to discover what works with your lifestyle. Heart your favourites and compare courses.