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    National code: ICT50220

    Diploma of Information Technology (Business Analysis)

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    OverviewAbout this course

    Be an asset to any organisation. Collaborate with clients and and gain knowledge of world's best practices in IT business analysis. Manage data and use your skills to contribute to optimal organisational decision making.

    Is information technology right for you?

    Information technology is a dynamic and ever-evolving industry. A career in IT is a gateway to a promising and interesting future. It can lead to diverse opportunities across high-demand sectors such as cyber security, cloud computing, programming, and data management. Your experience and career goals will help determine the best pathway for you. Watch our video to learn more.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Identify, design and match reliable and cost-effective ICT solutions with the strategic direction and needs of an organisation

    • Develop project management and data analysis skills

    • Lead and facilitate a team

    • Design and implement technical requirements, quality processes and contingency plans for businesses

    • Manage and liaise with clients

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • A nationally recognised qualification at Diploma level

    • The ability to create information and communications technology (ICT) strategies and solutions to meet clients' business needs

    • A sound understanding of business analysis best practices

    • Experience in data management

    • A strong pathway to continue your studies and enhance your career opportunities

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol today.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • A computer or similar device and access to the internet

    • Commitment and drive to manage a significant course load

    • Successfully completed a Certificate IV in Information Technology or an equivalent qualification

    • At least two years of full-time work experience in a system administration role

    • Strong communication skills and a passion for working with businesses in creating IT solutions

    • A desire to work with a dynamic team

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: ICT business analyst, enterprise data analyst and project manager.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Diploma of Information Technology (Business Analysis) does not have any pre-requisite courses.

    Further study1 Course

    Advance your skills to take your career to the next level

    Related study2 Courses

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Diploma of Information Technology (Business Analysis) qualification, you’ll need to successfully complete 20 units of competency, including 6 core and 14 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Lead and facilitate a teamBSBXTW401

    • Originate and develop conceptsBSBCRT512

    • Match ICT needs with the strategic direction of the organisationICTICT517

    • Apply IP, ethics and privacy in ICT environmentsICTICT532

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Info sessionsWant to know more?

    There are a total of 1 information sessions planned for this course. They'll take place at different locations across the state.

    You can select a study option below to see the sessions available. Or you can view all sessions related to

    Study optionsFind a location to enrol