Diploma of Community Services (Case Management and Responding to Family Violence)

• Recognise and respond to domestic and family violence and crisis situations

• Reflect on and improve your own professional practice

• Work within a trauma-informed framework

• Manage legal and ethical compliance

• Facilitate and review case management, including workplace debriefing and support processes

• Analyse impacts of sociological factors on people in community work and services to effect change

• A nationally accredited qualification at diploma level

• 200 hours of work placement with a suitable employer

• The ability to identify and respond to signs of risk factors and barriers

• Exposure to industry professionals and access to a network of peers

• Skills to professionally engage in interventions

• A strong pathway to continue your study at TAFE NSW or with one of our partner universities

• A Working with Children Check (WWCC)

• A National Police Check

• Any additional evidence your work placement provider requires, such as a National Disability Insurance Scheme (NDIS) and vaccination and health screenings

• Experience working in the industry, or previous study, e.g. Certificate IV Community services or related courses

• A desire to increase your leadership skills in the community service sector

• The ability to work independently and as part of a team, unsupervised within your scope of practice

• Proficient computer skills (digital literacy) to be able to handle electronic records and documentation

• The ability to use your emotional intelligence, patience and empathy

• An interest in working with people from diverse backgrounds

Important information

• This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field.