OverviewAbout this course
Put yourself on the front lines of the housing crisis by building relationships with people who are homeless or at risk of homelessness. Understand your responsibilities as a housing officer and explore the many services that can assist your clients.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Build caring and supportive relationships with diverse people
Operate under a duty of care and act as a mandatory reporter
Identify and prioritise the needs of your clients
Make referrals to appropriate services, such as child support services
Recognise and respond appropriately to domestic and family violence
Understand legal processes and procedures regarding applications, tenancy agreements, rent and rental arrears
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally recognised qualification at Certificate IV level
The necessary qualification needed to work for the Department of Communities and Justice
A sound understanding of the housing and homelessness sectors
The ability to help people experiencing or at risk of homelessness
A strong pathway to continue your studies and enhance your career opportunities
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this qualification. You can enrol today.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
Experience and/or current employment in the housing and homelessness sector
Good internet connection and basic computer skills
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: housing officer, client contact officer, housing support worker, tenant officer, liaison officer for homelessness and customer support worker.
Licensing
To work in the industry, you will generally require a Working with Children Check (WWCC), National Police Check (NPC), and various vaccinations including influenza and COVID 19.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Certificate IV in Housing does not have any pre-requisite courses.
Further study1 Course
Advance your skills to take your career to the next level
Related study0 Courses
Strengthen your expertise and gain specialist skills to expand your employability.
The Certificate IV in Housing does not have any related courses.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate IV in Housing qualification, you’ll need to successfully complete 15 units of competency, including 8 core and 7 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Use communication to build relationshipsCHCCOM002
Recognise and respond appropriately to domestic and family violenceCHCDFV001
Work with diverse peopleCHCDIV001
Promote Aboriginal and/or Torres Strait Islander cultural safetyCHCDIV002
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community