OverviewAbout this course
Build your confidence and enhance your abilities to represent your organisation or workplace in times of crisis. Learn the skills of a liaison officer and master effective communication. Make confident decisions and offer continuous support to other agencies.
OutcomesWhat you'll gain
Learning outcomes
During this course you'll learn to:
Understand the role and responsibilities of a liaison officer
Communicate and liaise with various stakeholders
Complete accurate and timely situation reports
Deliver verbal briefings
Provide an effective handover at conclusion of the shift
Maintain accurate records
Course outcomes
You'll leave this course with:
A Certificate of Attendance
Confidence to effectively respond to and manage a crisis situation
The ability to build your professional credibility with new skills and knowledge
SuitabilityIs this course right for you?
Professional Development
Learn a new skill and improve your career prospects
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this course.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend you have:
Fitness to participate in work-related role plays and scenarios
Enclosed footwear
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysWhere can this course take you?
Study options
Pursue an interest or upskill in your chosen field with another course.
Your experience counts
At TAFE NSW, we recognise your previous work experience and study history. You may be able to use recognition of prior learning when applying for a course in the future. If you're successful, you'll get your qualification faster.
UnitsUnits taught in this course
Courses can be made up of a combination of core and specialty units.
Core units consist of the knowledge you'll need to build key skills for success in your field, industry or hobby.
Inter-Agency Liaison Officer800000438A
TAFE NSW ServicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community