Season’s greetings! Our campuses are closed from the 21 December 2024 until Monday, 6 January 2025, but you can still enrol for 2025 at www.tafensw.edu.au or speak to our Student Sales team on 131 601 Monday – Friday, 8:30 am to 5:30 pm (excluding public holidays).
    Back to Business and Marketing

    National code: BSB40120

    Certificate IV in Business

    Ask a question

    OverviewAbout this course

    Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Use digital technologies to communicate in the workplace and complete business tasks

    • Establish business relationships

    • Draft complex documents and create presentations

    • Communicate with colleagues and seniors

    • Think critically and make decisions in the workplace

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • Exposure to realistic business environments

    • Confidence handling and producing real-life business documents

    • Experience using business technology like Microsoft Teams and Microsoft Office suite

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol today.

    • This course is offered as a traineeship. Enquire today to check the eligibility requirements.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • Completed your Higher School Certificate or equivalent level of study or

    • Completed a Certificate III in Business or

    • Approximately 2 years' relevant work experience in industry

    • Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents

    • Keyboard skills

    • Time management and organisational skills

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: personal assistant, administration supervisor, office supervisor, clerical supervisor, reception manager, administration coordinator, project administrator, office coordinator, administration assistant, office administrator, secretary and office team leader.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study3 Courses

    Begin here to gain experience and confidence in this study area.

    Further study1 Course

    Advance your skills to take your career to the next level

    Related study4 Courses

    Strengthen your expertise and gain specialist skills to expand your employability.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Certificate IV in Business qualification, you’ll need to successfully complete 12 units of competency, including 6 core and 6 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Apply critical thinking to work practicesBSBCRT411

    • Apply communication strategies in the workplaceBSBXCM401

    • Use digital technologies to collaborate in a work environmentBSBTEC404

    • Implement and monitor WHS policies, procedures and programsBSBWHS411

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Info sessionsWant to know more?

    There are a total of 15 information sessions planned for this course. They'll take place at different locations across the state.

    You can select a study option below to see the sessions available. Or you can view all sessions related to Business and Marketing

    Study optionsFind a location to enrol