OverviewAbout this course
Develop confidence in the hospitality industry as you take customer orders, restock food and drinks and problem solve on your feet. Work in fast-paced kitchens, cafes and bars and lead a team in a booming field.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
Provide excellent customer service
Troubleshoot problems, like running low on stock or addressing customer complaints
Work as part of a team
Make the workplace safe for staff and customers
Coach others in basic hospitality skills
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally recognised Certificate III qualification
The skills to work in hospitality venues such as cafes, restaurants, hotels and more
The experience to take on a leadership role in hospitality
Upon completion of SITXFSA005 Use hygienic practices for food safety and SITXFSA006 Participate in safe food handling practices, students are eligible to obtain the Food Authority NSW Food Safety Supervisor Certificate, which costs $30
Complete unit SITHFAB021 Responsible service of alcohol and SITHGAM022 Provide responsible gambling services, to be eligible for the Responsible Service of Alcohol (RSA) card and the Responsible Conduct of Gambling (RSG) card - cost of $97 and $45
A strong pathway to continue your study and enhance your career opportunities
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
There are no entry requirements for this qualification. You can enrol now.
Traineeship
Be employed in the hospitality industry as this course is delivered in the workplace
Have a signed traineeship contract
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
Entry recommendations
To be prepared for this course, we recommend that you have:
Reached at least 17 years of age so you are able to work in the industry serving alcohol at the completion of your course after you turn 18
Identified if you have any cultural considerations around serving alcohol as alternate speciality units can be made available to facilitate course completion
A passion for the kitchens, cafes, bars and hotels
An interest in working in a fast-paced, shift environment
The ability to work in a team
Good communication skills
Language, Literacy and Numeracy (LLN) at a Year 10 high school level
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: food and beverage attendant, barista, café service, function attendant, bar attendant and accommodation receptionist.
Licensing
Liquor & Gaming NSW regulates the liquor industry in NSW. TAFE NSW is approved by Liquor and Gaming NSW to deliver RSA, RCG, ARCG and Licensee/Advanced Licensee courses. At the completion of your course, present your interim RSA/RCG certificates to Service NSW to get your competency card that permits you to work in the industry serving, selling or supplying alcohol. Please refer to the Liquor & Gaming NSW website for more information and for current costs. Recognition of NSW RSA and RCG competency in other jurisdictions: Responsible service of alcohol legislative and knowledge requirements differ across borders. Check with the relevant state authority to see if your NSW RSA and RCG competency is recognised.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study1 Course
Begin here to gain experience and confidence in this study area.
Further study1 Course
Advance your skills to take your career to the next level
Related study1 Course
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Courses are made up of a combination of both core and specialty units. In the Certificate III in Hospitality qualification, you’ll need to successfully complete 15 units of competency, including 6 core and 9 speciality units.
Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Source and use information on the hospitality industrySITHIND006
Work effectively in hospitality serviceSITHIND008
Provide service to customersSITXCCS014
Show social and cultural sensitivitySITXCOM007
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community
Info sessionsWant to know more?
There are a total of 36 information sessions planned for this course. They'll take place at different locations across the state.
You can select a study option below to see the sessions available. Or you can view all sessions related to Business and Marketing