Back to Business and Marketing

    National code: SIT20322

    Certificate II in Hospitality

    Ask a question

    OverviewAbout this course

    Build a fast-paced career in the hospitality industry as a barista, kitchen allrounder and more. Provide excellent quality food and drinks in restaurants and cafes, juggle different tasks and put a smile on customers' faces.

    OutcomesWhat you'll gain

    Learning outcomes

    Through a mixture of theory and practical course work, learn to:

    • Work in a fast-paced hospitality environment

    • Provide great customer service

    • Take and filling orders

    • Take a safety-first approach at all times

    • Respect cultural diversity on both sides of the counter

    Course outcomes

    Gain practical experience and develop specialist skills that give you an advantage in the job market.

    • A nationally recognised Certificate II qualification

    • The skills to work in hospitality venues such as cafes, restaurants and more

    • Complete units SITXFSA005 Use hygienic practices for food safety and SITXFSA006 Participate in safe food handling practices, to be eligible for the Food Authority NSW Food Safety Supervisor Certificate - cost of $30

    • Complete unit SITHFAB021 Responsible service of alcohol and SITHGAM022 Provide responsible gambling services, to be eligible for the Responsible Service of Alcohol (RSA) card and the Responsible Conduct of Gambling (RSG) card - cost of $97 and $45

    • A strong pathway to continue your study and enhance your career opportunities

    SuitabilityIs this course right for you?

    Entry requirements

    Some courses require evidence of previous experience or study before you can enrol

    • There are no entry requirements for this qualification. You can enrol now.

    Traineeship

    • TAFE NSW also offers the Certificate II in Hospitality as a traineeship. To be eligible to enrol as a trainee you must:

    • Be employed in the hospitality industry as this course is delivered in the workplace

    • Have a signed traineeship contract

    • Thinking about a traineeship? Enquire today.

    Completion requirements

    During your study you’ll need to provide your teacher with the following evidence:

    • During your study, you will need to meet specific requirements to complete your coursework. Your teacher will let you know when you need to provide evidence of:

      • A valid licence or proof of age card, to demonstrate that you are over 18 years of age

    • This is mandatory for the following electives:

      • Provide responsible service of alcohol (RSA)
      • Provide responsible gambling services (RCG)

    • Students are not required to be 18 years of age to complete the units, however it is recommended that students are no younger than 16 years of age. Students must be 18 years of age to work in licensed areas.

    • For students under 18, or for those with cultural considerations who cannot serve alcohol, alternate electives can be made available to facilitate completion.

    • If you are under 18 years old, or need support in preparation for study, contact us about your options.

    Entry recommendations

    To be prepared for this course, we recommend that you have:

    • Reached at least 17 years of age so you are able to work in the industry serving alcohol at the completion of your course after you turn 18

    • Identified if you have any cultural considerations around serving alcohol as alternate speciality units can be made available to facilitate course completion

    • Good communication skills

    • A helpful and pleasant manner

    • A strong work ethic

    • Access to a computer and the internet

    TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.

    PathwaysFuture career and study options

    Career pathways

    Our graduates go onto roles like: food and beverage attendant, espresso coffee machine operator, function attendant, barista and café service.

    Licensing

    Liquor & Gaming NSW regulates the liquor industry in NSW. TAFE NSW is approved by Liquor and Gaming NSW to deliver RSA, RCG, ARCG and Licensee/Advanced Licensee courses. At the completion of your course, present your interim RSA/RCG certificates to Service NSW to get your competency card that permits you to work in the industry serving, selling or supplying alcohol. Please refer to the Liquor & Gaming NSW website for more information and for current costs. Recognition of NSW RSA and RCG competency in other jurisdictions: Responsible service of alcohol legislative and knowledge requirements differ across borders. Check with the relevant state authority to see if your NSW RSA and RCG competency is recognised.

    Study pathways

    Take your study further with other courses offered at TAFE NSW:

    Previous study0 Courses

    Begin here to gain experience and confidence in this study area.

    The Certificate II in Hospitality does not have any pre-requisite courses.

    Further study1 Course

    Advance your skills to take your career to the next level

    Related study0 Courses

    Strengthen your expertise and gain specialist skills to expand your employability.

    The Certificate II in Hospitality does not have any related courses.

    Your experience counts

    At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.

    UnitsUnits taught in this course

    Courses are made up of a combination of both core and specialty units. In the Certificate II in Hospitality qualification, you’ll need to successfully complete 12 units of competency, including 6 core and 6 speciality units.

    Please note, not all specialty units are offered at every TAFE NSW location. It is highly recommended that you check with your preferred campus for information about the specialty units offered at that location.

    Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.

    • Work effectively with othersBSBTWK201

    • Source and use information on the hospitality industrySITHIND006

    • Use hospitality skills effectivelySITHIND007

    • Interact with customersSITXCCS011

    TAFE NSW servicesFacilities and support

    TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.

    • TAFE NSW Disability Support Service

    • TAFE NSW Language, Literacy and Numeracy (LLN) support

    • TAFE NSW Aboriginal Support; Learner support (ABE)

    • TAFE NSW Careers, Counselling and Pathways Service

    • TAFE NSW Libraries

    • Scholarship programs – be supported as you explore your talents and fulfil your potential

    • Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home

    • LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills

    • Student associations – get social with our student community

    Info sessionsWant to know more?

    There are a total of 27 information sessions planned for this course. They'll take place at different locations across the state.

    You can select a study option below to see the sessions available. Or you can view all sessions related to Business and Marketing

    Study optionsFind a location to enrol