OverviewAbout this course
Begin your hospitality journey with confidence with this short course. Sell, serve or supply alcohol responsibly and provide responsible gambling services. Use effective hygiene practices to prevent food contamination and food-related illnesses.
OutcomesWhat you'll gain
Learning outcomes
Through a mixture of theory and practical course work, learn to:
View acceptable proof of age before sale or service of alcohol
Provide accurate information to customers about alcoholic and non-alcoholic drinks
Monitor customer behaviours for signs of intoxication and take appropriate action, including refusing sale or service
Manage conflict effectively, including identifying threats to safety and getting assistance with handling threats
Follow responsible gambling service procedures, including refusing credit and responding to under-age gambling
Provide information and assistance to customers about how to minimise gambling harm and get counselling services or other help
Identify and remove food hazards and report unsafe hygiene practices and food contamination incidents
Course outcomes
Gain practical experience and develop specialist skills that give you an advantage in the job market.
A nationally accredited Statement of Attainment
Credit towards a full qualification
The skills to serve alcohol responsibly, follow responsible gambling service procedures, and identify and remove food hazards
The ability to resolve customer complaints or conflicts and to refuse sale or service of alcohol and credit for gambling
Exposure to industry professionals and access to a network of peers
A strong pathway to complete further study in hospitality
SuitabilityIs this course right for you?
Entry requirements
Some courses require evidence of previous experience or study before you can enrol
- There are no entry requirements for this qualification. You can enrol today.
Completion requirements
During your study you’ll need to provide your teacher with the following evidence:
If you would like to get the Liquor and Gaming NSW Competency Card from Service NSW, there is an additional cost. You'll make this payment for the card to TAFE NSW, then you'll have to visit Service NSW to obtain your card.
Entry recommendations
To be prepared for this course, we recommend that you have:
While you don't need to be aged 18 or older to complete this course, it's recommended that you're not younger than 16 years old. You must be at least 18 years of age to work in licensed areas.
TAFE NSW is committed to meeting the learning needs of every community. Meeting these needs can mean there are additional entry requirements at different campus locations. Check your preferred location for further requirements. If you need help preparing for study, contact us to find out how we can support you.
PathwaysFuture career and study options
Career pathways
Our graduates go onto roles like: bar attendant, gaming attendant, food runner and bar useful.
Study pathways
Take your study further with other courses offered at TAFE NSW:
Previous study0 Courses
Begin here to gain experience and confidence in this study area.
The Statement of Attainment in Hospitality Skills does not have any pre-requisite courses.
Further study4 Courses
Advance your skills to take your career to the next level
Related study2 Courses
Strengthen your expertise and gain specialist skills to expand your employability.
Your experience counts
At TAFE NSW, we recognise your previous study and work experience. You can apply for recognition of prior learning or a credit transfer with any of our courses. If you're successful you'll get your qualification faster.
UnitsUnits taught in this course
Core units are central to the job outcomes of a particular industry or occupation. These are the units industry has agreed are essential to be capable and qualified at a particular study level.
Provide responsible service of alcoholSITHFAB021
Provide responsible gambling servicesSITHGAM022
Use hygienic practices for food safetySITXFSA005
TAFE NSW servicesFacilities and support
TAFE NSW provides support services across all campus locations and online. Whatever your needs or circumstances, we have the people, resources, counselling and facilities to support you in focusing on your studies.
TAFE NSW Disability Support Service
TAFE NSW Language, Literacy and Numeracy (LLN) support
TAFE NSW Aboriginal Support; Learner support (ABE)
TAFE NSW Careers, Counselling and Pathways Service
TAFE NSW Libraries
Scholarship programs – be supported as you explore your talents and fulfil your potential
Read&Write literacy and study support software is available free for all TAFE NSW students to use while studying on campus and at home
LinkedIn Learning – an online resource which offers innovative courses and tutorials to improve your personal and professional skills
Student associations – get social with our student community