Season's Greetings. Our Customer Contact Centre team will be available on 131-601 or via web chat, from Monday to Friday 9:00am – 4:30pm (excl. 27th December and public holidays).

    For domestic students, start your study journey here.

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    Support for international students

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    TAFE NSW provides help and support for all of your study-related needs. For over 50 years, we have warmly hosted international students and helped them with the skills and knowledge for a global future. We are delighted to welcome you to Australia, and wish you well in your studies.

    International Customer Experience Coordinators

    We know that leaving home to study in another country can be as challenging as it is exciting. That’s why at TAFE NSW we ensure every international student has the support of an International Customer Experience Coordinator who will:

    • arrange airport pick-up on arrival
    • organise your orientation program
    • meet you when you arrive at TAFE NSW
    • answer questions about your study program, and
    • assist you in accessing other support services.

    Find the International Customer Experience Coordinator for your campus from the list below.

    Meet your team

    Raaziya Ahmedi
    Customer Experience Lead - TAFE NSW
    raaziya.ahmedi@tafensw.edu.au
    +61 408 665 739

    Michael Cornish
    Customer Experience Coordinator - North
    icec.north@tafensw.edu.au
    +61 477 338 853

    Maggie Sutthiwong
    Customer Experience Coordinator - South and West
    icec.south@tafensw.edu.au
    +61 438 661 426

    Nihan Lawson
    Customer Experience Coordinator - Sydney
    icec.randwick@tafensw.edu.au
    +61 2 7921 3978

    Rossa Matulessy
    Customer Experience Coordinator - Sydney
    icec.mdb@tafensw.edu.au
    +61 2 7920 5692

    Albert Octavianus
    Customer Experience Coordinator - Sydney
    icec.sydney@tafensw.edu.au
    +61 2 7920 7176

    Jeremy Prondoso
    Customer Experience Coordinator - Sydney
    icec.sydney@tafensw.edu.au
    +61 2 7920 3772

    Fumio Yasuda
    Customer Experience Coordinator - Sydney
    icec.sydney@tafensw.edu.au
    +61 2 7921 2459

    Kate Millard
    Customer Experience Coordinator - Western Sydney
    icec.wsydney@tafensw.edu.au
    +61 455 094 882

    Helen Wilson
    Customer Experience Coordinator - Western Sydney
    icec.wsydney@tafensw.edu.au
    +61 439 489 203

    International student services

    TAFE NSW provides the following on-campus services:

    • an orientation program

    • counselling support

    • career advice

    • job-seeker information

    • social and sports activities

    • English language support.

    For more information, visit our frequently asked questions page.

    FAQs