Season’s greetings! Our campuses are closed from the 21 December 2024 until Monday, 6 January 2025, but you can still enrol for 2025 at www.tafensw.edu.au or speak to our Student Sales team on 131 601 Monday – Friday, 8:30 am to 5:30 pm (excluding public holidays).

    OverviewAbout this course

    The Diploma of Hospitality Management gives you the advanced skills and knowledge you need to succeed in a supervisory or management role in the hospitality industry.

    This course combines practical skills with contextualised business knowledge so you can thrive in this fast-paced global industry.

    Practical training covering hospitality will be provided in 36 sessions (Approx.144 hours) as an integrated part of your studies. Training will be provided within a TAFE NSW operated restaurant at your enrolment location’.


    OutcomesWhat you'll gain

    Learn new skills

    Through a mix of theory and practical coursework, learn to: 

    • Lead hospitality services in real and simulated environments
    • Manage and deliver operational plans
    • Enhance customer service experiences
    • Prepare and manage budgets
    • Manage difficult situations and conflict
    • Lead a team of professionals
    • Research and comply with regulatory requirements
    • Roster staff
    • Implement and monitor work health and safety practices

    Gain practical experience

    Build your experience and get practical skills in:

    • Leadership and management skills
    • Managing people from diverse social and cultural backgrounds
    • Providing excellent customer service
    • Advanced sales techniques
    • Managing financial transactions

    Develop your professional confidence

    Develop the qualities you need to get ahead in this industry:

    • Strong communication and interpersonal skills
    • The ability to build a positive team culture
    • The drive to provide outstanding customer service
    • Problem-solving strategies
    • The ability to work independently and as part of a team
    • Professionalism

    Career pathways

    This qualification could help you prepare for roles like:

    • Banquet or Function Manager
    • Bar Manager
    • Café Manager
    • Chef de Cuisine
    • Chef Patissier
    • Club Manager
    • Executive Housekeeper
    • Front Office Manager
    • Gaming Manager
    • Kitchen Manager
    • Motel Manager
    • Restaurant Manager
    • Sous Chef
    • Unit Manager Catering Operations

    SuitabilityInternational entry requirements

    At TAFE NSW each course has entry requirements. These help us to make sure that your course choice is right for you and help determine your suitability for a course. We want you to be confident in your decision and successful in your studies.

    Fees and locationsStarting dates, course fees and locations

    As an international student, you can choose from a range of different courses, offered at various locations. Experience vibrant spaces, libraries, cafes and gyms, as well as places to make friends and socialise with other students.

    Additional costs

    Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from $300 - $1,000 AUD per course.

    Structure and unitsWhat you will study

    At the start of your course, you will receive your timetable. You will need to study all core units and a range of additional units.


    11 core units 17 elective units, consisting of 1 unit from Group A,1 unit from Group B,11 units from Group C 4 units from Group C, Group D, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

    Core units are the required units that you must complete.

    • Enhance customer service experiencesSITXCCS015

    • Develop and manage quality customer service practicesSITXCCS016

    • Manage conflictSITXCOM010

    • Manage finances within a budgetSITXFIN009

    • Prepare and monitor budgetsSITXFIN010

    • Identify and manage legal risks and comply with lawSITXGLC002

    • Roster staffSITXHRM008

    • Lead and manage peopleSITXHRM009

    • Monitor work operationsSITXMGT004

    • Establish and conduct business relationshipsSITXMGT005

    PathwaysContinue your studies

    At TAFE NSW, you can develop your skills or build your expertise by studying a single course. You can also continue your studies with one of the following pathway options:


    Vocational study pathway

    Enrol in a range of TAFE NSW courses designed to help you kick-start your career and education goals. You can apply for a Student Visa that will cover the duration of your study.


    TAFE NSW degree pathway

    From certificates to diplomas, to a TAFE NSW degree, continue your studies with us to help build your success. You can apply for a Student Visa that will cover the duration of your study.


    TAFE NSW - university partnership pathways

    TAFE NSW has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose. You can apply for a Student Visa that will cover the duration of your study.


    Other university pathways

    You may gain entry to another university using your TAFE NSW qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.


    Keep learning with TAFE NSW

    Build your expertise with a TAFE NSW hospitality study pathway:

    At TAFE NSW Ryde:

    • If you apply for a package of Certificate IV Patisserie (1 year) and Diploma of Hospitality Management then you will receive 6 months credit towards the Diploma, hence the Diploma duration will be reduced to 0.5 year. (Package Duration: 1.5 years)
    • If you apply for a package of Certificate IV Patisserie (1 year), Diploma of Hospitality Management and Advanced Diploma of Hospitality Management then due to credits the Diploma and Advanced Diploma duration will be reduced to 0.5 years.(Package Duration: 2 years)
    • If you apply for a package of Certificate IV Patisserie (1 year), Diploma of Hospitality Management and Bachelor of Business specialising in Hospitality and Hotel Management then due to credits the Diploma duration will be reduced to 0.5 years and the Bachelor degree duration will be reduced to 2 years (Package Duration: 3.5 years)

    You are able to package two or more TAFE NSW courses together. This means you can plan your studies to achieve your career goals. When you apply for a TAFE NSW vocational pathway, you can apply for a Student Visa that will cover the duration of your study.


    ServicesCampus facilities and support services

    TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.

    We offer a range of support services including: 

    • TAFE NSW Disability Support Service 
    • TAFE NSW Language, Literacy, and Numeracy (LLN) support  
    • TAFE NSW Careers, Counselling, and Pathways Service  
    • Smarthinking – online access to a tutor 
    • LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills

    We're here to help

    If you have more questions about your course choice or study plans contact us today.

    Contact TAFE NSW International