For domestic students, start your study journey here.
National code: SIT40422 | CRICOS Code: 112056H
Certificate IV in Hospitality
OverviewAbout this course
The Certificate IV in Hospitality strengthens your hospitality skills and prepares you to work in a supervisory or team leader role in a wide range of hospitality organisations, including restaurants, hotels, clubs, pubs, cafes and bars.
Become a concierge, bar or gaming supervisor, shift manager or front office supervisor. Study with TAFE NSW and develop your knowledge of industry operations. You will learn essential leadership, communication and service skills for an exciting career that can serve you all over the world.
Practical training covering hospitality will be provided in 36 sessions (Approx.144 hours) as an integrated part of your studies. Training will be provided within a TAFE NSW operated restaurant at your enrolment location’.
OutcomesWhat you'll gain
Learn new skills
Through a mix of theory and practical coursework, learn to:
- Monitor work operations
- Provide advice on food and beverage pairings
- Enhance customer service experiences
- Manage conflict in the workplace
- Manage diversity in the workplace
- Contribute to work health and safety procedures
Gain practical experience
Build your experience and get practical skills in:
- Business operation skills
- Working in a fast-paced environment
- Providing excellent customer service
- Implementing and monitoring safety
- Making espresso coffee
- Providing responsible service of alcohol
- Creating reservations for accommodation
Develop your professional confidence
Develop the qualities you need to get ahead in this industry:
- Leadership and management abilities
- Strong communication and interpersonal skills
- Problem solving strategies to meet client expectations
- The ability to work independently and as part of a team
- Attention to detail
- Professionalism
- A strong set of service values
Career pathways
This qualification could help you prepare for roles like:
- Bar Supervisor or Team Leader
- Concierge
- Duty Manager
- Food and Beverage Supervisor or Team Leader
- Front Office Supervisor
- Housekeeping Supervisor
- Gaming Supervisor
- Shift Manager
SuitabilityInternational entry requirements
At TAFE NSW each course has entry requirements. These help us to make sure that your course choice is right for you and help determine your suitability for a course. We want you to be confident in your decision and successful in your studies.
- Year 10 or equivalent
English Language Requirements:
- Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent
- The NSW Liquor and Gaming regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.
To be prepared for this course, it is recommended that you have:
- Good communication skills
If you need help preparing for study, contact us about your options.
The NSW Liquor and Gaming regulations require students to be at least 18 years old if they undertake units that involve the service of alcohol and/or gaming operations.
You need to be at least 18 years old to complete the electives below:
RSA and RCG
- Provide responsible service of alcohol (RSA)
- Provide responsible gambling services (RCG)
Students who complete the RSA and RCG electives will receive a competency card from NSW Liquor and Gaming, allowing you to serve or supply alcohol and/or work with gaming machines.
Fees and locationsStarting dates, course fees and locations
As an international student, you can choose from a range of different courses, offered at various locations. Experience vibrant spaces, libraries, cafes and gyms, as well as places to make friends and socialise with other students.
| Locations | Starting dates | Course fees |
|---|---|---|
| Kingswood | Feb, Jul | $9,660 AUD |
| Locations | Starting dates | Course fees |
|---|---|---|
| Kingswood | Feb, Jul | $10,050 AUD |
Additional costs
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from $300 - $1,000 AUD per course.
Structure and unitsWhat you will study
At the start of your course, you will receive your timetable. You will need to study all core units and a range of additional units.
9 core units 12 elective units consisting of 1 unit from Group A and 8 units from Group B 3 units from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Core units are the required units that you must complete.
Work effectively in hospitality serviceSITHIND008
Enhance customer service experiencesSITXCCS015
Manage conflictSITXCOM010
Manage finances within a budgetSITXFIN009
Coach others in job skillsSITXHRM007
Roster staffSITXHRM008
Lead and manage peopleSITXHRM009
Monitor work operationsSITXMGT004
Implement and monitor work health and safety practices<br>SITXWHS007
PathwaysContinue your studies
At TAFE NSW, you can develop your skills or build your expertise by studying a single course. You can also continue your studies with one of the following pathway options:
Vocational study pathway
Enrol in a range of TAFE NSW courses designed to help you kick-start your career and education goals. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW degree pathway
From certificates to diplomas, to a TAFE NSW degree, continue your studies with us to help build your success. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW - university partnership pathways
TAFE NSW has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose. You can apply for a Student Visa that will cover the duration of your study.
Other university pathways
You may gain entry to another university using your TAFE NSW qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.
Keep learning with TAFE NSW
Build your expertise with a TAFE NSW hospitality study pathway:
ServicesCampus facilities and support services
TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.
We offer a range of support services including:
- TAFE NSW Disability Support Service
- TAFE NSW Language, Literacy, and Numeracy (LLN) support
- TAFE NSW Careers, Counselling, and Pathways Service
- Smarthinking – online access to a tutor
- LinkedIn Learning – an online resource that offers innovative courses and tutorials to improve your personal and professional skills
We're here to help
If you have more questions about your course choice or study plans contact us today.
Contact TAFE NSW International