For domestic students, start your study journey here.
Course code: SIT50422 | CRICOS Code: 112061M
Diploma of Hospitality Management
OverviewAbout this course
The Diploma of Hospitality Management gives you the advanced skills and knowledge you need to succeed in a supervisory or management role in the hospitality industry.
This course combines practical skills with contextualised business knowledge so you can thrive in this fast-paced global industry.
Practical training covering hospitality will be provided in 36 sessions (Approx.144 hours) as an integrated part of your studies. Training will be provided within a TAFE NSW operated restaurant at your enrolment location’.
OutcomesWhat you'll gain
Learn new skills
Through a mix of theory and practical coursework, learn to:
- Lead hospitality services in real and simulated environments
- Manage and deliver operational plans
- Enhance customer service experiences
- Prepare and manage budgets
- Manage difficult situations and conflict
- Lead a team of professionals
- Research and comply with regulatory requirements
- Roster staff
- Implement and monitor work health and safety practices
Gain practical experience
Build your experience and get practical skills in:
- Leadership and management skills
- Managing people from diverse social and cultural backgrounds
- Providing excellent customer service
- Advanced sales techniques
- Managing financial transactions
Develop your professional confidence
Develop the qualities you need to get ahead in this industry:
- Strong communication and interpersonal skills
- The ability to build a positive team culture
- The drive to provide outstanding customer service
- Problem-solving strategies
- The ability to work independently and as part of a team
- Professionalism
Career pathways
This qualification could help you prepare for roles like:
- Banquet or Function Manager
- Bar Manager
- Café Manager
- Chef de Cuisine
- Chef Patissier
- Club Manager
- Executive Housekeeper
- Front Office Manager
- Gaming Manager
- Kitchen Manager
- Motel Manager
- Restaurant Manager
- Sous Chef
- Unit Manager Catering Operations
SuitabilityInternational entry requirements
At TAFE NSW each course has entry requirements. These help us to make sure that your course choice is right for you and help determine your suitability for a course. We want you to be confident in your decision and successful in your studies.
- Year 12 or equivalent
English Language Requirements:
- Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent
Additional Requirements:
- The NSW Liquor and Gaming regulations require students to be 18 years of age or older if they are undertaking units that involve the service of alcohol and/or gaming operations.
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.
To be prepared for this course, it is recommended that you have:
- Ability to communicate effectively
- interest in moving into leadership and management roles
If you need help preparing for study, contact us about your options.
The NSW Liquor and Gaming regulations require students to be at least 18 years old if they undertake units that involve the service of alcohol and/or gaming operations.
You need to be at least 18 years old to complete the electives below:
RSA and RCG
•Provide responsible service of alcohol (RSA)
•Provide responsible gambling services (RCG)
Students who complete the RSA and RCG electives will receive a competency card from NSW Liquor and Gaming, allowing you to serve or supply alcohol and/or work with gaming machines.
Fees and locationsStarting dates, course fees and locations
As an international student, you can choose from a range of different courses, offered at various locations. Experience vibrant spaces, libraries, cafes and gyms, as well as places to make friends and socialise with other students.
| Locations | Starting dates | Course fees |
|---|---|---|
| Campbelltown | Feb, Jul | $16,140 AUD |
| Hamilton | Feb, Jul | $16,140 AUD |
| Kingscliff | Feb, Jul | $16,140 AUD |
| Kingswood | Feb, Jul | $16,140 AUD |
| Ourimbah | Feb, Jul | $16,140 AUD |
| Port Macquarie | Feb, Jul | $16,140 AUD |
| Ryde | Feb, Jul | $16,140 AUD |
| Ultimo | Feb, Mar, Jul, Sep | $16,140 AUD |
| Wollongbar | Feb, Jul | $16,140 AUD |
| Wollongong | Feb, Jul | $16,140 AUD |
| Locations | Starting dates | Course fees |
|---|---|---|
| Campbelltown | Feb, Jul | $16,790 AUD |
| Hamilton | Feb, Jul | $16,790 AUD |
| Kingscliff | Feb, Jul | $16,790 AUD |
| Kingswood | Feb, Jul | $16,790 AUD |
| Ourimbah | Feb, Jul | $16,790 AUD |
| Port Macquarie | Feb, Jul | $16,790 AUD |
| Ryde | Feb, Jul | $16,790 AUD |
| Ultimo | Feb, Mar, Jul, Sep | $16,790 AUD |
| Wollongbar | Feb, Jul | $16,790 AUD |
| Wollongong | Feb, Jul | $16,790 AUD |
Additional costs
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from $300 - $1,000 AUD per course.
Structure and unitsWhat you will study
At the start of your course, you will receive your timetable. You will need to study all core units and a range of additional units.
11 core units
17 elective units, consisting of 1 unit from Group A,1 unit from Group B,11 units from Group C 4 units from Group C, Group D, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Core units are the required units that you must complete.
Enhance customer service experiencesSITXCCS015
Develop and manage quality customer service practicesSITXCCS016
Manage conflictSITXCOM010
Manage finances within a budgetSITXFIN009
Prepare and monitor budgetsSITXFIN010
Identify and manage legal risks and comply with lawSITXGLC002
Roster staffSITXHRM008
Lead and manage peopleSITXHRM009
Monitor work operationsSITXMGT004
Establish and conduct business relationshipsSITXMGT005
PathwaysContinue your studies
At TAFE NSW, you can develop your skills or build your expertise by studying a single course. You can also continue your studies with one of the following pathway options:
Vocational study pathway
Enrol in a range of TAFE NSW courses designed to help you kick-start your career and education goals. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW degree pathway
From certificates to diplomas, to a TAFE NSW degree, continue your studies with us to help build your success. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW - university partnership pathways
TAFE NSW has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose. You can apply for a Student Visa that will cover the duration of your study.
Other university pathways
You may gain entry to another university using your TAFE NSW qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.
Keep learning with TAFE NSW
Build your expertise with a TAFE NSW hospitality study pathway:
- Advanced Diploma of Hospitality Management
- Bachelor of Business specialising in Hospitality and Hotel Management
At TAFE NSW Ryde and Ultimo
- If you apply for a package of Diploma of Hospitality Management (1 year) and Bachelor of Business specialising in Hospitality and Hotel Management then due to credits the Bachelor duration will be reduced to 2 years. (Package Duration: 3 years)
At TAFE NSW Campbelltown and Kingswood
- If you apply for a package of Diploma of Hospitality Management (1 year) and Advanced Diploma of Hospitality Management then due to credits the Advanced Diploma duration will be reduced to 0.5 years. (Package Duration: 1.5 years)
- If you apply for a package of Diploma of Hospitality Management (1 year) and Bachelor of Business specialising in Hospitality and Hotel Management then due to credits the Bachelor duration will be reduced to 2 years. (Package Duration: 3 years)
You are able to package two or more TAFE NSW courses together. This means you can plan your studies to achieve your career goals. When you apply for a TAFE NSW vocational pathway, you can apply for a Student Visa that will cover the duration of your study.
ServicesCampus facilities and support services
TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.
We offer a range of support services including:
- TAFE NSW Disability Support Service
- TAFE NSW Language, Literacy and Numeracy (LLN) support
- TAFE NSW Careers, Counselling and Pathways Service
- Studiosity - online access to a tutor
- LinkedIn Learning - an online resource that offers innovative courses and tutorials to improve your personal and professional skills
We're here to help
If you have more questions about your course choice or study plans contact us today.
Contact TAFE NSW International