For domestic students, start your study journey here.
National code: SIT50122 | CRICOS Code: 112058F
Diploma of Travel and Tourism Management
OverviewAbout this course
The Diploma of Travel and Tourism Management takes your passion for adventure and pairs it with the professional skills you need to become a travel agency manager, tour operations manager or manager in a travel and tourism environment.
You will graduate with the ability to become a dynamic leader in the industry and coordinate, develop and market travel and tourism products to your clients.
OutcomesWhat you'll gain
Learn new skills
Through a mix of theory and practical coursework, learn to:
- Lead and manage people
- Handle conflict
- Monitor operations
- Prepare and monitor budgets
- Interpret financial information
- Provide quality customer service
- Implement and monitor work health and safety practices
Gain practical experience
Build your experience and get practical skills in:
- Booking domestic and international travel itineraries
- Working with people from diverse social and cultural backgrounds
- Advancing sale techniques
- Exhibiting leadership and management
- Managing financial transactions
- Showcasing excellent customer service
Develop your professional confidence
Develop the qualities you need to get ahead in this industry:
- A sense of curiosity and adventure
- Great communication skills
- Interpersonal skills and enjoyment of working with people
- Patience and attention to detail
Career pathways
This qualification could help you prepare for roles like:
- Travel Agency Manager
- Tour Operations Manager
- Incentives Manager
- Sales Manager
- Marketing Manager
- Reservations Manager
- Inbound Groups Manager
- Inbound Sales Manager
- Product Development Manager
SuitabilityInternational entry requirements
At TAFE NSW each course has entry requirements. These help us to make sure that your course choice is right for you and help determine your suitability for a course. We want you to be confident in your decision and successful in your studies.
Academic Requirements
- Year 12 or equivalent
English Language Requirements:
- Academic IELTS 6.0 (with no individual band less than 5.5) or equivalent
TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you require may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.
To be prepared for this course, it is recommended that you have:
- Effective communication
- Attention to detail
- Aptitude for management and leadership
If you need help preparing for study, contact us about your options.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Fees and locationsStarting dates, course fees and locations
As an international student, you can choose from a range of different courses, offered at various locations. Experience vibrant spaces, libraries, cafes and gyms, as well as places to make friends and socialise with other students.
| Locations | Starting dates | Course fees |
|---|---|---|
| Hamilton | Feb | $12,470 AUD |
| Northern Beaches | Feb, Jul | $12,470 AUD |
| Ryde | Feb | $12,470 AUD |
| Ultimo | Feb, Jul | $12,470 AUD |
| Locations | Starting dates | Course fees |
|---|---|---|
| Hamilton | Feb | $12,970 AUD |
| Northern Beaches | Feb, Jul | $12,970 AUD |
| Ryde | Feb, Jul | $12,970 AUD |
| Ultimo | Feb, Jul | $12,970 AUD |
Additional costs
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from $300 - $1,000 AUD per course.
Structure and unitsWhat you will study
At the start of your course, you will receive your timetable. You will need to study all core units and a range of additional units.
13 core units 10 elective units consisting of:6 units from Group A 4 units from Group A, Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course. Any combination of electives that meets the above rules can be selected for the award of the Diploma of Travel and Tourism Management.
Core units are the required units that you must complete.
Lead diversity and inclusionBSBTWK501
Manage risk to organisational reputation in an online settingSIRXOSM007
Source and use information on the tourism and travel industrySITTIND003
Enhance customer service experiencesSITXCCS015
Develop and manage quality customer service practicesSITXCCS016
Manage conflictSITXCOM010
Interpret financial informationSITXFIN008
Manage finances within a budgetSITXFIN009
Prepare and monitor budgetsSITXFIN010
Lead and manage peopleSITXHRM009
PathwaysContinue your studies
At TAFE NSW, you can develop your skills or build your expertise by studying a single course. You can also continue your studies with one of the following pathway options:
Vocational study pathway
Enrol in a range of TAFE NSW courses designed to help you kick-start your career and education goals. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW degree pathway
From certificates to diplomas, to a TAFE NSW degree, continue your studies with us to help build your success. You can apply for a Student Visa that will cover the duration of your study.
TAFE NSW - university partnership pathways
TAFE NSW has partnerships with a number of Australian universities. These universities offer guaranteed entry and credit transfer to eligible students. How much credit you are eligible for varies depending on the course and university you choose. You can apply for a Student Visa that will cover the duration of your study.
Other university pathways
You may gain entry to another university using your TAFE NSW qualifications. Acceptance and the amount of credit transfer may vary depending on the university and course studies. Check your credit eligibility.
Keep learning with TAFE NSW
Whatever your career ambitions, we will help you get there with a range of courses to develop your skills, build your knowledge and prepare you for work.
TAFE NSW is here to create exceptional learner experiences and to support you on your study journey to make sure you achieve your goals.
Explore your study options across a range of disciplines and talk to your TAFE NSW Education Agent or contact us.
ServicesCampus facilities and support services
TAFE NSW provides support services across all campus locations. Whatever your needs or circumstances, we have the resources, counselling and facilities to support you while you are studying.
We offer a range of support services including:
- TAFE NSW Disability Support Service
- TAFE NSW Language, Literacy and Numeracy (LLN) support
- TAFE NSW Careers, Counselling and Pathways Service
- Studiosity - online access to a tutor
- LinkedIn Learning - an online resource that offers innovative courses and tutorials to improve your personal and professional skills
We're here to help
If you have more questions about your course choice or study plans contact us today.
Contact TAFE NSW International